Last updated: May 10, 2026
This notice describes how medical information about you may be used and disclosed and how you can get access to this information. Please review it carefully.
HealthBilling.ai is committed to protecting the privacy of your personal and medical information. This Notice of Privacy Practices ("Notice") describes our practices regarding the collection, use, and disclosure of your health information in accordance with the Health Insurance Portability and Accountability Act of 1996 ("HIPAA") and its implementing regulations.
This Notice applies to all health information maintained by HealthBilling.ai, including information collected through our website, mobile applications, and any services we provide. By using our services, you acknowledge that you have read and understood this Notice.
You have the right to request access to your health information maintained by HealthBilling.ai. You may request copies of your health information in electronic format. We will respond to your request within 30 days.
If you believe that health information we maintain about you is inaccurate or incomplete, you may request an amendment. We will respond within 60 days of receiving your request.
You have the right to request an accounting of certain disclosures we have made of your health information. This right applies to disclosures made for purposes other than treatment, payment, or healthcare operations.
You have the right to request restrictions on certain uses and disclosures of your health information. We are not required to agree to a restriction unless the disclosure is to a health plan for purposes of carrying out payment or health care operations, and the information pertains to a health care item or service for which we were paid in full.
You have the right to request that we communicate with you about health matters in a certain way. For example, you may request that we contact you at a different address or telephone number.
You have the right to obtain a paper copy of this Notice upon request, even if you have agreed to accept this Notice electronically.
We may use and disclose your health information to provide, coordinate, or manage your healthcare and any related services. This includes the coordination or management of your health care with a third party.
We may use and disclose your health information to bill and receive payment for treatment and services we provide. For example, we may share information with your health insurance company to obtain payment for services.
We may use and disclose your health information for our healthcare operations. Healthcare operations include quality assessment, employee review, training programs, licensing, compliance programs, and general administrative activities.
We may use or disclose your health information to the extent the use or disclosure is required by law. The disclosure will be made in compliance with the law and will be limited to the relevant requirements of the law.
We may disclose your health information for public health activities and purposes to a public health authority that is permitted by law to collect or receive the information for the purpose of controlling disease, injury, or disability.
We may disclose your health information to a government authority, including a social service or protective services agency, if we reasonably believe you are a victim of abuse, neglect, or domestic violence.
We may disclose your health information to a health oversight agency for activities authorized by law, such as audits, investigations, inspections, and licensure.
We may disclose your health information in response to a court or administrative order. We may also disclose health information in response to a subpoena, discovery request, or other lawful process.
We may disclose your health information to a law enforcement official for law enforcement purposes as permitted or required by law or in compliance with a court order, warrant, subpoena, or similar process.
We take the security of your health information seriously and have implemented the following measures:
256-bit SSL Encryption
All data transmitted to our servers is encrypted
Encrypted Data Storage
Health information is encrypted at rest
Access Controls
Strict access controls and authentication required
Regular Security Audits
We conduct regular security assessments
If you believe your privacy rights have been violated, you may file a complaint with us or with the Secretary of the U.S. Department of Health and Human Services.
Contact our Privacy Officer using the information below. We will not retaliate against any individual who files a complaint.
Contact Us
Office for Civil Rights
U.S. Department of Health and Human Services
200 Independence Avenue, S.W.
Room 509F, HHH Building
Washington, D.C. 20201
Hotline: 1-800-368-1019
If you have any questions about this Notice of Privacy Practices or wish to exercise any of your rights, please contact us:
Phone
1-800-555-BILL (1-800-555-2455)
HealthBilling.ai
Attn: Privacy Officer
123 Healthcare Drive, Suite 400
Austin, TX 78701
We reserve the right to change this Notice and to make the revised or changed Notice effective for health information we already maintain about you, as well as any information we receive in the future. We will post a copy of the current Notice in our office and on our website. The Notice will contain the effective date on the first page.
Effective Date: May 10, 2026