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Most audits are completed within 24-48 hours after you submit your documents. Deep Audit customers receive priority processing with results within 24 hours. You'll receive an email notification when your report is ready for download.

If you've already submitted an audit, you can log into your account to check the status. If you don't have an account or have questions about your submission, please email us at support@healthbilling.ai with your case number or email address used during submission.

Yes! All of our audit packages include a custom dispute letter tailored to your specific findings. If you need additional support or guidance on the dispute process, our advocacy team can provide advice via email or phone consultation.

Great! For practice consultations, please select "Schedule a practice consultation" in the topic dropdown and include information about your practice size, specialty, and current billing challenges. Our sales team will reach out within 24 hours to schedule a free 30-minute discovery call.

If your Quick Audit found no errors, you're eligible for a full refund within 30 days of receiving your report. Please email support@healthbilling.ai with your order number and we'll process your refund within 5-7 business days.