OUR PROCESS

From Confused to Compensated in 4 Steps.

Here's exactly what happens when you submit a bill to HealthBilling.ai. No surprises, no jargon, just a clear path to recovering money you shouldn't have paid.

1
Step One

Upload Your Documents

Submit your medical bill, Explanation of Benefits (EOB), and insurance information to our secure, encrypted portal. It takes less than 5 minutes.

  • Medical Bill (UB-04 or CMS-1500)

    The itemized bill from your healthcare provider

  • Explanation of Benefits (EOB)

    Your insurance company's statement showing what was covered

  • Insurance Card (front & back)

    For verification of coverage and benefits

256-bit Encrypted Upload

Your documents are protected with bank-level security

Upload Documents

Drop files here or click to upload

PDF, JPG, PNG up to 25MB

medical_bill.pdf

Uploaded successfully

AI Audit in Progress

Extracting line items
Validating codes
Cross-referencing contracts
Generating report
2
Step Two

AI + Expert Review (Days 1-5)

Our AI scans every line item against billing rules, contract terms, and federal protections. A certified medical billing expert reviews every finding.

CPT & ICD-10 Code Validation

Every procedure and diagnosis code is verified against AMA coding rules and CMS guidelines

Contract & Insurance Analysis

Charges compared against your insurance contract terms and network status

Federal Protection Check

No Surprises Act, balance billing violations, and other patient protections

Typical processing time: 24-48 hours for standard audits

3
Step Three

Get Your Audit Report (Day 2-5)

You receive a plain-English report identifying every error, the estimated savings, and a custom dispute letter ready to send.

Executive Summary

Clear overview with total potential savings at a glance

Line-by-Line Analysis

Every error flagged and explained with references to relevant laws and billing codes

Custom Dispute Letter

Ready-to-send letter tailored to your specific errors, with legal/regulatory context

Next Steps Checklist

Clear action items to dispute your bill and recover your money

See a sample report →

Your Audit Report

Errors Found 7
Potential Savings $4,980
!

Duplicate Lab Panel

+$156.00

!

Upcoded Office Visit

+$285.00

?

No Surprises Act Violation

+$456.50

Real Patient Result

Original Bill

$43,000

After Savings

$24,600

Total Savings $18,400

That's 43% back in your pocket

Errors Found & Corrected:

Double-billed imaging study removed
Charges for medications never received
Insurance contract rate applied
4
Step Four

Fight Back & Save (Days 5+)

You submit the dispute (we coach you through it) or — for our contingency tier — we handle communication on your behalf.

1

Send the Dispute Letter

Use our custom dispute letter to formally challenge the errors with your provider's billing department

2

Follow Up

We provide scripts and templates for follow-up calls and escalation if needed

3

Get Support

Our advocacy team is available throughout your dispute — or let us handle it on the No-Risk Recovery tier

Average patient savings: 20–60%

Most disputes are resolved within 30–90 days

Questions

Frequently Asked Questions

Ready to Find Out If Your Bill Is Wrong?

It takes less than 5 minutes to upload your documents. Most patients discover errors and save money within weeks.

HIPAA Compliant
256-bit Encrypted
Results in 48 Hours
No-Risk Option